Contact CalSTRS

Send a secure inquiry to member services by completing and submitting the online form.

CalSTRS members may register for myCalSTRS in order to use the secure communication feature, Online Messaging.

myCalSTRS Online Messaging

Registered myCalSTRS members login and use your "Online Messaging – Mailbox" to submit an inquiry and receive a secure response.

Telephone

(800) 228-5453
(916) 229-3541 (TTY)
(916) 229-3879 (FAX)

The following menu options are available by dialing the corresponding number:

Number	Information/Service
0	Customer Service Representative 7 a.m. to 6 p.m. (Pacific Time) Monday through Friday
1	Account Data
2	*Resources and Contact Info* Online Quick Topics and CalSTRS contact information
3	*Documents and Education* Order forms, brochures, and duplicate annual statements of account or Form 1099-Rs.
4	*Survivor / Disability Benefit Caseworker*
5	Benefits Counseling & Workshops

Cash Balance Benefit Program

Information about the program or submit inquiry.

Pension2SM

Information about the program, request enrollment packet, or submit inquiry.

CalSTRS Ombudsman

E-mail the Ombudsman for help with resolving problems not solved through usual channels.

Mailing Address

CalSTRS
P. O. Box 15275
Sacramento, CA 95851-0275

Physical Address

Member Services
7919 Folsom Boulevard
Sacramento, CA 95826

myCalSTRS Login Problems

Call member services or submit an inquiry.