Benefits counseling appointments provide members with specific information and guidance on retirement and
disability benefits.
CalSTRS is currently experiencing higher than normal interest in our counseling services. Since limited counseling sessions are available, and in order to provide relevant service, members who are eligible to retire and considering retirement this year or are having to make a decision regarding their CalSTRS benefit will receive preferential booking into our individual and group counseling sessions.
For members not eligible for or not considering retirement this year, we recommend attending a CalSTRS Workshop.
CalSTRS benefits counselors will:
- Provide retirement benefit estimates
- Offer in-depth information about CalSTRS benefits programs
- Assist members by appointment:
- At a local counseling office
- Over the telephone
Types of Benefits Counseling Appointments
Before scheduling an appointment, there are a few steps to take.
- Plan Ahead
Benefits counseling appointments are scheduled four weeks in advance in most cases.
- Decide Which Type of Appointment is Right For You
CalSTRS offers in-person and telephone-based benefits counseling appointments. Select one of the options below to learn more.
| In Person | Telephone |
| CalSTRS offers counseling appointments at field offices throughout the state. This type of appointment provides an
opportunity to meet in person with a counselor. | CalSTRS offers telephone appointments for those members
who either do not live near a CalSTRS field office or who find it more convenient to have the appointment via telephone. |
| For an appointment, retirement counseling material and specific retirement information
requested will be provided to the member during the appointment. |
For a telephone appointment, retirement counseling material and specific retirement information
requested will be mailed to the member prior to the appointment. |
| The benefits counselor will guide the member through the material during the appointment. |
The benefits counselor will guide the member through the material during the appointment. |
| Learn More About In-Person Appointments |
Learn More About Telephone Appointments |
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