Address Change - Frequently Asked Questions

	Address Change - Frequently Asked Questions

	How do I report my address change to CalSTRS if I am a CalSTRS member currently working in the California public school system? How do I report my address change to CalSTRS if I am a benefit recipient? How do I obtain an Address Change Request form and how do I submit the completed form? I have notified my employer of my address change. Why did my Annual Statement of Account go to the wrong address? How do I change the address for my designated death beneficiary? How do I report my address change if I no longer teach in California, but want to keep my CalSTRS account in place? I am living at a temporary address. How do I report this to CalSTRS? I spend half the year at one address and half at another. Do I have to file a new Address Change Request each time I move? My husband and I are both CalSTRS members. Because our address is the same, can we file just one Address Change Request form? Must I use an Address Change Request to change my address? What is the best method to submit an Address Change Request to CalSTRS? Can I change my address by telephone or over the Internet? I live outside of the United States. How do I submit an address change? I mailed an address change, but have decided not to move. What do I do? Does CalSTRS update addresses based on information received on forms other than the Address Change Request? How do I report my address change to CalSTRS if I am a CalSTRS member currently working in the California public school system? You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top How do I report my address change to CalSTRS if I am a benefit recipient? You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top How do I obtain an Address Change Request form and how do I submit the completed form? You can download an Address Change Request form. Complete the form and follow the instructions to mail the completed form to CalSTRS. Forms can also be faxed to (916) 229-3209, or hand delivered to the Sacramento office. Fax copies must be legible enough to microfilm. Return to top I have notified my employer of my address change. Why did my Annual Statement of Account go to the wrong address? School districts submit address changes in March and September. Your Annual Statement of Account might have been mailed before CalSTRS received your address change. You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top How do I change the address for my designated death beneficiary? To change the address of your designated beneficiary, or any other information related to your beneficiary, you must complete a new Recipient Designation form and submit it to CalSTRS. Return to top How do I report my address change if I no longer teach in California, but want to keep my CalSTRS account in place? You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top I am living at a temporary address. How do I report this to CalSTRS? At this time CalSTRS is unable to record temporary address changes. You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. You will need to submit a new form when you move to a permanent address. Return to top I spend half of the year at one address and half at another. Do I have to file a new Address Change Request each time I move? Yes. At this time, CalSTRS does not have the ability to automatically switch address records. You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS each time your address changes. Return to top My husband and I are both CalSTRS members. Because our address is the same, can we file just one Address Change Request form? Each CalSTRS member must submit his or her own Address Change Request form unless he or she is under legal representation. Copies of these filings are maintained in each member’s permanent file. Return to top Must I use an Address Change Request to change my address? You can change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top What is the best method to submit an Address Change Request to CalSTRS? The best way to submit an address change is online at myCalSTRS. You must be a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top Can I change my address by telephone or over the Internet? You can update or change your address online if you are a registered myCalSTRS user with Level 2 Access. Or you can download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. Return to top I live outside of the United States. How do I make an address change? Download the Address Change Request form and follow the instructions to submit the completed form to CalSTRS. CalSTRS cannot make direct deposits to a financial institution outside of the United States. If you want to use the direct deposit option to receive benefit payments, you must have a financial institution within the United States. Paper checks can be mailed via the U.S. Postal Service to locations outside the United States; however, international mail may be delayed. Return to top I mailed an Address Change Request to CalSTRS, but now I have decided not to move. What do I do? You should write a letter to CalSTRS and include your name, Social Security Number, and a brief message telling us when you originally mailed the Address Change Request and which address you want CalSTRS to keep on record. CalSTRS will make sure your correct address is on record. Return to top Does CalSTRS update addresses based on information received on forms other than the Address Change Request? If you submit a Service Retirement Application or a Direct Deposit Authorization, Address Change Request, or Recipient Designation form, your address will be changed to the address on the submitted document. Return to top

CalSTRS Home | Contact Us | Search | Site Map | Related Sites | Glossary | Privacy
Site Feedback