As a result of legislation and our commitment to sustainability, starting February 1, 2012, CalSTRS will no longer send benefit payment statements (also known as direct deposit advices) by U.S. mail to benefit recipients enrolled in the Direct Deposit program.
If you are not enrolled in the Direct Deposit program and currently receive your benefit payment checks by U.S. mail, this new process does not affect you.
If you are enrolled in the Direct Deposit program, this new process will not affect your benefit payments. Your benefit payments will continue to be deposited directly into the designated bank account on file with CalSTRS.
Use myCalSTRS
Instead of receiving your benefit statements in the mail, view and print current and previous benefit statements online using your myCalSTRS account. Online statements look the same as the mailed version and are convenient, secure and environmentally responsible.
To view and print your online benefit payment statements using your myCalSTRS account:
- Log on to your myCalSTRS account at CalSTRS.com.
- Select Access Your Benefit Payments.
- Verify the year and benefit type.
- Scroll down to the Net Payments box.
- Click on Statement to the right of the payment you wish to view or print.
myCalSTRS is your online resource to access and manage your CalSTRS account information. You must activate your myCalSTRS account to view your benefit payment information. If you have not yet activated your myCalSTRS account, go to CalSTRS.com to sign up.
If you would like to continue receiving your benefit payment statements by U.S. mail, state law requires that your request must be submitted in writing. That requirement can be met by updating your mailing preferences online using your myCalSTRS account, or by writing in to CalSTRS.
To update your mailing preference using your myCalSTRS account:
- Log on to your myCalSTRS account at CalSTRS.com.
- Select Update Your Profile link.
- Scroll down to the Preferences section.
- Select Edit link to the right of the Benefit Payment Statement heading.
- Scroll down to the Direct Deposit section.
- Select your mailing preference, and Save.
If you prefer to write in, please include:
- Your name;
- Your CalSTRS Client ID or Social Security number;
- Mailing address where you would like the statements sent;
- Sign, date and mail to:
- CalSTRS
- P.O. Box 15275, MS 85
- Sacramento, CA 95851-0275
Please allow CalSTRS 30 to 60 days to process your request.
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