General Information

Glendale Member Service Center

Glendale Member Service Center

The Glendale Member Service Center is staffed by CalSTRS employees and serves the largest concentration of CalSTRS members in the state. The service center is located at:

505 North Brand Blvd.
Suite 200, Glendale, CA 91203

Hours of Operation

The Glendale office is open year-round, including school breaks. The office is closed on state and federal holidays.

Monday – Friday, 8 a.m. to 5 p.m.

Member Services

The Glendale office provides services to all CalSTRS members. Members may also submit payments here.

This Member Service Center provides:

  • Member education sessions by appointment
  • Workshops
  • General walk-in assistance
  • Review and acceptance of all CalSTRS retirement-related forms
  • Access to CalSTRS Pension2® information and staff
  • Forms and publications

For additional information about services provided, contact CalSTRS.

Arrival

CalSTRS is located on the 2nd floor.
All visitors must check in at the lobby security desk.

Parking

CalSTRS provides complimentary parking for all members. To park:

  • Enter parking garage on North Orange Street.
  • Take a ticket from the machine at the parking lot entrance.
  • Park in any unreserved spot. Handicap parking is also available in the parking garage.
  • When leaving, have your ticket validated at the reception desk of the Member Service Center.

Value to Members

Providing members highly personalized services to plan, manage and enjoy their retirement drives CalSTRS decision-making.

The Glendale location was selected because of the concentration of members in the Los Angeles area and the building’s amenities, including:

  • Convenient freeway access and secure, free parking.
  • Office suite and building amenities:

The office building maintains the environmental standards and energy efficiency that reflects CalSTRS commitment to California’s public educators and aligns business and technology changes to improve member services.

505 North Brand Blvd., Suite 200
Glendale, CA 91203

Commands