General Information

Riverside Member Service Center

Riverside Member Service Center

The Riverside Member Service Center is staffed by CalSTRS employees and located at:

3390 University Avenue, Suite 250
Riverside, CA 92501

 

Hours of Operation

The Riverside office is open year-round, including school breaks. The office is closed on state and federal holidays.

Monday – Friday, 8 a.m. to 5 p.m.

Member Services

The Riverside office provides services to all CalSTRS members. Members may also submit payments here.

This Member Service Center provides:

For additional information about services provided, contact CalSTRS.

Arrival

CalSTRS is located on the 2nd floor.

Parking

CalSTRS provides complimentary parking for all members. To park:

  • The subterranean parking garage is located on the corner of 9th and Lime streets, underneath the Citrus Tower building.
  • Take a ticket from the machine at the parking lot entrance.
  • Member parking is labeled and located on the first level of the parking garage.
  • Handicap parking is located on the first level.
  • When leaving, have your ticket validated at the Member Service Center reception desk.

Value to Members

Providing members highly personalized services to plan, manage and enjoy their retirement drives CalSTRS decision-making.

The Riverside site was selected because of its concentration of members in the Inland Empire.

The site offers:

  • Convenient freeway access
  • Office suite and building amenities:

The site maintains the same environmental standards and energy efficiency that reflects CalSTRS’ commitment to California’s public educators and aligns business and technology changes to improve member services.

3390 University Avenue, Suite 250
Riverside, CA 92501
(800) 228-5453 Select option 3

Commands