General Information

West Sacramento Member Service Center

The West Sacramento Member Service Center is staffed by CalSTRS employees and is located on the first floor of the CalSTRS headquarters building.

The Member Service Center is on the lobby level through the hallway on the right when coming from the parking garage or to the left of the security desk when entering from the front door. The address:

100 Waterfront Place
West Sacramento, CA 95605

Hours of Operation

The West Sacramento office is open year-round, including school breaks. The office is closed on state and federal holidays.

Monday – Friday, 8 a.m. to 5 p.m.

Member Services

The West Sacramento office provides services to all CalSTRS members. Members may also submit payments here.

This Member Service Center provides:

For additional information about services provided, contact CalSTRS.

Parking

CalSTRS provides complimentary parking for all members. To park:

  • Take a ticket from the machine at the Waterfront Place parking lot entrance.
  • Enter the parking structure and follow the overhead signs for Visitor Parking.
  • Park on Level 2 (P2) where designated parking spaces are conveniently located directly across from the lobby entrance.
  • When leaving CalSTRS, have your ticket validated at the reception desk of the Member Service Center.

Non-members have two parking options:

Parking Structure

Take a ticket from the machine at the Waterfront Place parking lot entrance. The daily rate is $1.00 per 20 minutes.

Street Parking

Minimal street parking is available. Street parking meters have time limits ranging from 90 minutes to 2 hours.

100 Waterfront Place
West Sacramento, CA 95605
(800) 228-5453 Select option 3

Commands