Archived Poll December 2017

Monthly Call Volume

The CalSTRS Contact Center receives about how many calls a month?


Selection Votes Percentage
7,000 13 18.1
14,000 23 31.9
21,000 18 25
42,000 18 25

The CalSTRS Contact Center receives an average of 21,000 calls every month!

Our agents are ready to assist you Monday through Friday, 7 a.m. to 6 p.m., but the best times to call are:

  • Wednesday, Thursday or Friday
  • 7 a.m. – 10 a.m.
  • 4 p.m. – 6 p.m.

Mondays and Tuesdays are our busiest days.

You may also send a secure inquiry to member services at any time by completing and submitting the online form.

Registered myCalSTRS members can also log in to view their inbox. Get answers to personal account questions from a CalSTRS representative.

Learn more about contacting CalSTRS.

You can no longer particpate in this poll, because this poll is closed.