General Information

Retirement Progress Report

Accuracy of Your CalSTRS Account Information

My report was mailed to the wrong address. How can I get my address corrected on your records?

You can:

If you are an active member, make sure your address is updated with your employer.

Why does my report show adjustments for prior years?

Your employer submitted contributions or changes for a prior year.

  • If the information affects a previous fiscal year, the adjustment is shown on your current report.
  • If we receive information affecting the current year’s report, but it is received too late to add to this year’s report, the information will be shown as an adjustment on your report next year.

My listed Defined Benefit service credit appears incorrect. How can I correct it?

  • Active members: Contact your employer to request a correction.
  • Inactive members: Contact your former employer to request a correction.
  • Nonmember spouses: Contact CalSTRS Community Property Office at 800-228-5453, select option 2 and dial extension 1725. You may also contact the Community Property Office directly at 916-414-1725.

General information on purchasing or redepositing service credit is available in the:

Why doesn’t my service credit match the amount of time that has passed since the initial membership date listed on my report?

Your service credit total may not match the time that has elapsed since your initial membership date if you worked part time or had breaks in employment. Your service credit totals are also impacted if you took employer approved leave, refunded your account or have a community property court order that you did not purchase or redeposit.

Your initial membership date is important because CalSTRS uses it to determine your benefit structure and eligibility for some benefit enhancements. Service credit is the accumulated period of time, in full and partial years, during which you receive creditable compensation and make contributions to the Defined Benefit Program and is not solely based on your initial membership date. The maximum service credit you may earn during a school year is 1.000.

If you have questions about the service credit listed in your report, contact us. If you see a discrepancy, contact your employer.

I used the same numbers in my Retirement Progress Report with the online retirement estimate calculator. Why are the results different than the estimates in my report?

The factor used in your report is based on the date you elected a preretirement option.

The online retirement estimate calculator uses the retirement date and option election date you entered online. The calculator also uses any additional service credit and unused sick leave information you enter. These will likely result in different option factors and different benefit estimate results.

How do I correct my date of birth if it is incorrect or missing?

  • Active members: Contact your employer. Your employer will notify CalSTRS.
  • Inactive members: Contact CalSTRS directly. Submit a photocopy of your birth certificate or passport with a letter stating your birth date is incorrect on page one of your Retirement Progress Report. Please include your Client ID in your correspondence and mail the information to:
CalSTRS
P.O. Box 15275, MS 85
Sacramento, CA 95851-0275

How do I change or correct my last name on my account?

  • Active members: Submit a name change or correction through your employer. Your employer will notify CalSTRS.
  • Inactive members: Contact CalSTRS directly. Submit a Request for Name Change form, along with a photocopy of your Social Security card (block out all but the last four digits), marriage license or court document showing your correct name to verify or change the name on your account. Please include your Client ID in your correspondence and mail the information to:
CalSTRS
P.O. Box 15275, MS 85
Sacramento, CA 95851-0275

Why aren’t my employer’s contributions listed on my Retirement Progress Report?

Employer contributions to the Defined Benefit Program are paid into the Teachers’ Retirement Fund to finance future benefits. These contributions do not affect the amount of retirement benefits you receive, nor are they refundable if you terminate CalSTRS-covered employment. The member contributions and interest shown on your report represent the amount you would be paid if you took a refund of your account balance.

Your Retirement Progress Report does include employer contributions to your Defined Benefit Supplement account. Employer contributions equal to 8 percent of your earnings for service performance in excess of one year are credited to your Defined Benefit Supplement account.

If you are a 2% at 60 member, employer contributions of 8 percent of your compensation for limited-term enhancements and some types of incentives also are credited to your Defined Benefit Supplement account.

You or your beneficiary will receive all the funds in your Defined Benefit Supplement account—both your and your employer’s contributions, interest earned and any additional earnings credit—when you request a termination benefit, retirement benefit or disability benefit upon your death.

Why are the base hours displayed on the Employer Detail screen listed as N/A?

For certain positions, base hours are not applicable and will be listed as N/A.

If the base hour column is visible, but no data is displayed, it is because your employer did not report base hours for that year.

Refer to your employment agreement or collective bargaining agreement for your district’s established base hours for your type of employment. If you see a discrepancy, contact your employer.

General Questions

What is the Retirement Progress Report?

The Retirement Progress Report is a personalized annual statement for Defined Benefit Program members and Cash Balance Benefit Program participants. Additional information on retirement planning is included.

When do I receive my Retirement Progress Report?

Your report will be delivered electronically, unless you request to receive it by mail.

Your report will be available online, at myCalSTRS, in mid-September. We will send you an email notification when it is available to view.

  • Log in to myCalSTRS.com and go to Settings, then Your Profile and select the Retirement Progress Report Notification option.

If you requested by July 1, 2016, to receive your report by mail, it will be mailed to you in October.

Why should I read my Retirement Progress Report?

The information in your Retirement Progress Report provides an overview of your CalSTRS account and beneficiary information. The facts and figures, such as years of service credit, ultimately will be used to calculate your retirement benefits. It is important for you to review this information and verify the accuracy of the information CalSTRS receives from your employer. It is also important to review your beneficiary information to make sure it is up to date.

Included in the report:

  • Defined Benefit members—service credit, account balances, retirement estimates (if over age 45) and designated beneficiaries. The report also includes retirement planning information.
  • Cash Balance participants—total account balance and total contributions for the fiscal year.

Where can I go for more information to understand my Retirement Progress Report?

Can I view my past and present Retirement Progress Reports online?

Yes, use your myCalSTRS account at myCalSTRS.com to view current and past reports.

How do I change my delivery preference for my Retirement Progress Report?

You can change your delivery preferences for future reports online on myCalSTRS or by paper form:

  • myCalSTRS: Log in to myCalSTRS and go to Settings, then Your Profile. Scroll down to the Preferences section and select the Edit link next to Notifications. Uncheck the check box to receive your report online only or check the Retirement Progress Report check box to receive your report by mail.

Mail your completed form to:

CalSTRS
P. O. Box 15275, MS 85
Sacramento, CA 95851-0275

Fax your completed form to 916-414-5474.

Hand deliver your completed form to a local CalSTRS office.

What is the difference between the Defined Benefit and Defined Benefit Supplement programs?

The Defined Benefit Program provides a traditional defined benefit pension. Your pension is based on a formula of service credit, an age factor and final compensation. It’s not based on how much you contribute or how well CalSTRS investments perform. You must have five years or more of service credit and be eligible to retire to receive this benefit.

The Defined Benefit Supplement Program is a cash balance plan that provides additional income at retirement. Your contributions and your employer’s contributions earn a guaranteed annual interest rate. At retirement, you receive all the funds in your account. Contributions on earnings in excess of one year are credited to your Defined Benefit Supplement account.

For additional information, see “Your Defined Benefit Membership” in the Member Handbook.

What does CalSTRS 2% at 60 and CalSTRS 2% at 62 mean?

The California Public Employees’ Pension Reform Act of 2013 made significant changes to the benefit structure for members first hired to perform CalSTRS creditable activities on or after January 1, 2013. As a result, CalSTRS has two benefit structures:

  • CalSTRS 2% at 60: Members and participants first hired on or before December 31, 2012.
  • CalSTRS 2% at 62: Members and participants first hired on or after January 1, 2013.

The 2 percent refers to the age factor, which is the percentage of your final compensation you will receive as a retirement benefit for every year of service credit. The maximum age factor is 2.4 percent.

There are several other benefit differences for members under CalSTRS 2% at 62 benefit structure compared to those under CalSTRS 2% at 60 benefit structure besides the age factor. For additional information, see the Member Handbook.

What are the base hours displayed on the Employer Detail screen of my Retirement Progress Report on myCalSTRS?

The Employer Detail screen that accompanies your report on myCalSTRS displays base hours if you are a community college instructor or adult education program instructor. The base hour column will not display if you are a preK–12 instructor.

Base hours are the number of hours you are required to work in one school year to earn 1.000 year of service credit in that position. For community college instructors and adult education instructors, base hour requirements for full-time and part-time instructors are different and must be at least the minimum time required by law.

CalSTRS receives base hour information from your employer, so be sure your employer determines your base hours properly. Different assignments, even with the same employer, may have different base hour requirements. Refer to your employment agreement or collective bargaining agreement for your employing district’s established base hours for your type of employment. If you see a discrepancy, contact your employer.

What are the excess contributions listed on my report?

If you make contributions on earnings in excess of one year of service, you’re eligible for a return of your contributions that exceed the contribution rate for Defined Benefit Supplement compensation—8 percent for CalSTRS 2% at 60 members and 9 percent for CalSTRS 2% at 62 members.

Any excess member contributions you made during the school year are reported on your Retirement Progress Report in the Special Messages section. You can find a breakdown of your excess contributions by employer on your myCalSTRS account (select Services, then Excess Contributions).

How do I receive the excess contributions listed on my report?

CalSTRS will return any excess contributions to your employer. Your employer is responsible for returning your excess member contributions to you, less any authorized adjustments or tax withholding. CalSTRS will process the transactions in October but it may take 30 days or more for the funds to be transferred to employers.

The timing of any excess member contributions returned to you by your employer will vary. Please contact your employer if you have questions.

Retirement Fund Options

What types of plans are available to roll over the funds shown in my report?

Contributions and interest from compensation paid in the California public school system may be rolled over to a qualified IRA or an eligible employer plan that accepts rollovers upon terminating employment and requesting a refund.

Defined Benefit Supplement payments may also be eligible for rollover to a qualified IRA or an eligible employer plan that accepts rollovers up to 180 days after your last date of creditable service.

The Tax Considerations for Rollovers booklet includes more detailed information on rollovers.

What if I am no longer in a CalSTRS-covered position?

Three options are available:

  • Keep your account contributions and interest with CalSTRS.
    • Continue earning interest on your account. You will be eligible to receive a lifetime monthly retirement benefit when you are:
      • Age 55 with five or more years of service credit.
      • Age 50 with 30 or more years of service credit (CalSTRS 2% at 60 only).
  • Retire concurrently with certain other California public pension systems.
  • Take a refund of your account contributions and interest.
    • If you take a refund, you forfeit all rights to your CalSTRS retirement, survivor and disability benefits, unless you return to CalSTRS-covered employment.

For additional information, see “Your Defined Benefit Membership” in the Member Handbook.

Refund: Consider the Consequences has more information on refunds.

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