San Diego Member Service Center
The San Diego Member Service Center is staffed by CalSTRS employees and located at:
9095 Rio San Diego Drive, Suite 350
San Diego, CA 92108
Hours of operation
Our members are concerned about COVID-19 and so are we. We encourage you to use CalSTRS.com and myCalSTRS.com to take care of many of your account and information needs.
We are offering limited services at our member service center front counters Monday through Friday, 8 a.m. to 5 p.m. We are not able to provide retirement estimates or planning sessions as part of our front counter services. We can assist you with forms and answering general questions regarding your retirement. We are closed on state and federal holidays.
If you choose to visit any of our member service centers, be prepared to abide by all guidelines in place at the time of your visit, including masking requirements.
We are available for member inquiries by calling 800-228-5453, between 8 a.m. to 5 p.m., Monday through Friday.
The San Diego office provides services to all CalSTRS members. Members may also submit payments here.
This Member Service Center provides:
- Benefit Planning Sessions by appointment
- General walk-in assistance
- CalSTRS publications and forms pick up
- Forms Drop-Off
For additional information about services provided, contact CalSTRS.
CalSTRS is located on the 3rd floor.
A spacious parking lot offers complimentary parking.
Value to members
Providing members highly personalized services to plan, manage and enjoy their retirement drives CalSTRS decision-making.
The San Diego site was selected because of its concentration of members in the area.
The site offers:
- Convenient freeway access
- Office suite and building amenities:
- LEED certification
- State-of-the-art technology
- Quality education and benefits planning space
The site maintains the same environmental standards and energy efficiency that reflects CalSTRS’ commitment to California’s public educators and aligns business and technology changes to improve member services.