CalSTRS Opens Member Service Center in Irvine
The center offers Orange County CalSTRS members a full range of retirement services

News release Ricardo Duran
Irvine Member Service Center building

WEST SACRAMENTO, Calif. – The California State Teachers’ Retirement System (CalSTRS) today announced the Monday, June 30, opening of its Irvine Member Service Center. This is the fourth full-service member center, with other service centers in Santa Clara, Glendale and the CalSTRS Headquarters in West Sacramento. 

The Irvine Member Service Center is conveniently located at 2010 Main Street, Suite 750, Irvine, CA 92614, two blocks from the MacArthur Blvd. exit off the San Diego Freeway (I-405). The center will serve 38,700 CalSTRS members in Orange County.

Services at the center include:

  • Benefit counseling sessions by appointment.
  • Workshops on CalSTRS member benefits.
  • Review and acceptance of all CalSTRS forms.
  • General walk-in assistance.
  • Access to CalSTRS publications and forms.
  • Free and secure parking for members.
  • Year-round operation with hours from 8 a.m. to 5 p.m., Monday through Friday.
  • A toll-free number, 800-228-5453, from 8 a.m. to 5 p.m., Monday through Friday.

“This fourth comprehensive service center continues our commitment to offering our members greater access to the information and services they need to make that watershed decision at the end of their careers – the decision to retire,” said Teachers’ Retirement Board Chair Harry Keiley, a high school teacher from Santa Monica. “The building’s LEED®-certification means CalSTRS will save on energy use while offering our members state-of-the-art technology and plenty of educational and counseling space.”

“At CalSTRS, we appreciate the value that our members place on face-to-face interaction with staff and this center offers that,” said CalSTRS Chief Operating Officer Cassandra Lichnock. “We understand that adequate planning and knowledge of all available retirement options helps members make critical decisions at that point in their careers when they are ready to consider retirement. CalSTRS will have a full staff on hand to meet Orange County members’ expected service needs.”

Getting to the service center is easy from the Costa Mesa Freeway (SR 55) and the Corona Del Mar Freeway (SR 73). The Irvine Member Service Center is approximately four miles away from the Tustin Metrolink Center, near the corner of Edinger Ave. and Jamboree Rd. The commuter rail service serves the Inland Empire and Orange County.

With the opening of the Irvine Member Service Center, CalSTRS closes its office at the nearby Orange County Department of Education in Costa Mesa.

The California State Teachers’ Retirement System, with a portfolio valued at $184.8 billion as of May 31, 2014, is the largest educator-only pension fund in the world. CalSTRS administers a hybrid retirement system, consisting of traditional defined benefit, cash balance and voluntary defined contribution plans. CalSTRS also provides disability and survivor benefits. CalSTRS serves California’s 868,000 public school educators and their families from the state’s 1,600 school districts, county offices of education and community college districts.