Send a secure inquiry to member services by completing and submitting the online form. Or, registered myCalSTRS members, log in to view your inbox. Get answers to personal account questions from a CalSTRS representative.
CalSTRS is administered by a 12-member Teachers’ Retirement Board. The board sets the policies and makes rules for the system and is responsible for ensuring benefits are paid by the system in accordance with law.
The Citizen Complaint Act of 1997 provides a means for members of the public to submit comments, complaints or suggestions to state agencies about their performance.
Consistent with the Act, the California State Teachers’ Retirement System (CalSTRS) welcomes your comments, complaints and/or suggestions, which may be submitted through completing the Citizen Complaint Act of 1997- Submission Form and choosing one of the submission options provided in the form.
Electronic privacy is crucial for the ongoing success of the Internet as a convenient means to provide customer service. Your personal information will be used only to conduct CalSTRS-related business.
The California State Teachers’ Retirement System website has been developed in compliance with California Government Code §11135, which requires that all electronic and information technology developed or purchased by the State of California is accessible to people with disabilities. There are various types of physical disabilities that impact user interaction on the web. Vision loss, hearing loss, limited manual dexterity, and cognitive disabilities are examples, with each having different means by which to access electronic information effectively.