Member Service Centers
CalSTRS headquarters is located in West Sacramento, along the West Sacramento River Walk. The 13-story tower and two levels of public space aligns business and technology changes to improve member services.
Four conference and one board room are available to the public during regular business hours. Visit the CalSTRS Room Rentals page for pricing and room set up information. Fees are waived for CalSTRS member groups.
Our members are concerned about COVID-19 and so are we. We encourage you to use CalSTRS.com and myCalSTRS.com to take care of many of your account and information needs.
Webinars and benefits planning sessions
To protect our members and to continue to serve your retirement planning needs, CalSTRS is offering Individual Telephone Benefits planning sessions, Individual Zoom Benefits planning sessions, Group Zoom Benefits planning sessions and virtual workshops (Zoom). To register, call 800-228-5453 between 8 a.m. and 5 p.m., Monday through Friday.
Note: Calls from CalSTRS will most likely show up as a blocked number. During a time when you are expecting a call from CalSTRS, please answer calls from a blocked number so that we can serve you.
Member service centers
We are offering limited services at our member service center front counters Monday through Friday, 8 a.m. to 5 p.m. We are not able to provide retirement estimates or planning sessions as part of our front counter services. We can assist you with forms and answering general questions regarding your retirement. We are closed on state and federal holidays.
If you choose to visit any of our member service centers, be prepared to abide by all guidelines in place at the time of your visit, including masking requirements.
Stay updated on our COVID-19 information page.