Member Service Centers
CalSTRS offices
CalSTRS headquarters is located in West Sacramento, along the West Sacramento River Walk. The 13-story tower and two levels of public space aligns business and technology changes to improve member services.
Four conference and one board room are available to the public during regular business hours. Visit the CalSTRS Room Rentals page for pricing and room set up information. Fees are waived for CalSTRS member groups.
COVID-19 updates
Our members are concerned about the COVID-19 outbreak and so are we. At this time, all CalSTRS offices are closed. We encourage the use of CalSTRS.com and myCalSTRS.com to take care of many of your information and account needs.
Workshops have been canceled at our member service centers and sessions are being moved to webinars when possible.
We are available for member inquiries by calling 800-228-5453, between 8 a.m. to 5 p.m., Monday through Friday.
Stay updated on our COVID-19 information page.
West Sacramento Member Service Center
The West Sacramento Member Service Center is staffed by CalSTRS employees and is located on the first floor of the CalSTRS headquarters building.
The Member Service Center is on the lobby level through the hallway on the right when coming from the parking garage or to the left of the security desk when entering from the front door. The address:
100 Waterfront Place
West Sacramento, CA 95605
Fresno Member Service Center
The Fresno Member Service Center is staffed by CalSTRS employees and located at:
2440 Tulare Street, Suite 460
Fresno, CA 93721
Glendale Member Service Center
The Glendale Member Service Center is staffed by CalSTRS employees and serves the largest concentration of CalSTRS members in the state. The service center is located at:
505 North Brand Blvd., Suite 200
Glendale, CA 91203
Irvine Member Service Center
The Irvine Member Service Center is staffed by CalSTRS employees and located at:
2010 Main Street, Suite 750
Irvine, CA 92614
Riverside Member Service Center
The Riverside Member Service Center is staffed by CalSTRS employees and located at:
3390 University Avenue, Suite 250
Riverside, CA 92501
San Diego Member Service Center
The San Diego Member Service Center is staffed by CalSTRS employees and located at:
9095 Rio San Diego Drive, Suite 350
San Diego, CA 92108
Santa Clara Member Service Center
The Santa Clara Member Service Center is staffed by CalSTRS employees and located at:
3945 Freedom Circle, Suite 350
Santa Clara, CA 95054