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Payment calendarCheck mailed February 24Direct deposit March 1

Contact us

By phone

For the security of your account information, be prepared to provide your Client ID or Social Security number and your date of birth.

  • Phone: 800-228-5453 or 916-414-1099
  • Fax: 916-414-5040

These menu options are available by pressing the corresponding number:

  1. Account data
  2. To dial an extension
  3. Benefits Planning Services
  4. Contact resources – CalSTRS contact information
  5. Contact Center Agent 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday

By email

Send a secure inquiry to member services by completing and submitting the online form. Or, registered myCalSTRS members, log in to view your inbox. Get answers to personal account questions from a CalSTRS representative.

By postal mail

P.O. Box 15275
Sacramento, CA 95851-0275

In person

Visit a member service center or a local benefits planning office.

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