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Payment calendarCheck mailed October 29Direct deposit November 1

Contact us

CalSTRS phone lines will be closed Wednesday, October 16 between 9:45 and 11:05 a.m. and we will be unable to answer phones. We apologize for the inconvenience. You can still check myCalSTRS.com, CalSTRS.com or the Secure Employer Website for many of your needs.

By phone

For the security of your account information, be prepared to provide your Client ID or Social Security number and your date of birth.

  • Phone: 800-228-5453 or 916-414-1099
  • Fax: 916-414-5040

These menu options are available by pressing the corresponding number:

  1. Account information
  2. Speak with a Contact Center Agent
  3. Benefits Planning Services
  4. Pension2 program
  5. 403bCompare program
  6. Dial an extension

Contact Center Agents are available  8 a.m. to 5 p.m. (Pacific Time), Monday through Friday.

By email

Send a secure inquiry to member services by completing and submitting the online form. Or, registered myCalSTRS members, log in to view your inbox. Get answers to personal account questions from a CalSTRS representative.

By postal mail

CalSTRS
P.O. Box 15275
Sacramento, CA 95851-0275

In person

Visit a member service center or a local benefits planning office.

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