Contact us
The CalSTRS Contact Center is closed Wednesday, May 31, between 9:45 a.m. and 11:15 a.m. and will be unable to answer phones during this time. We apologize for the inconvenience. You can still check myCalSTRS.com and CalSTRS.com for many of your needs.
By phone
For the security of your account information, be prepared to provide your Client ID or Social Security number and your date of birth.
- Phone: 800-228-5453 or 916-414-1099
- Fax: 916-414-5040
These menu options are available by pressing the corresponding number:
- Account data
- To dial an extension
- Benefits Planning Services
- Contact resources – CalSTRS contact information
- Contact Center Agent 8 a.m. to 5 p.m. (Pacific Time), Monday through Friday
By email
Send a secure inquiry to member services by completing and submitting the online form. Or, registered myCalSTRS members, log in to view your inbox. Get answers to personal account questions from a CalSTRS representative.
By postal mail
CalSTRS
P.O. Box 15275
Sacramento, CA 95851-0275
In person
Visit a member service center or a local benefits planning office.
Find us on social media