Additional services

General Information

For more information about benefits planning services, call 800-228-5453 and select option 3.

Benefits planning sessions

Explore your CalSTRS benefits with the help of a benefits specialist.

CalSTRS benefits specialists will provide information and resources about available benefits so you are educated and prepared for the decisions you will make as you transition into retirement. Learn with fellow educators in a confidential, yet interactive, small-group setting.

Learn more.

Forms drop-off

To improve the services provided to members, applications and all CalSTRS forms can be dropped off at certain local benefits planning offices.

Before submitting forms

  • Review all forms to ensure accuracy. If you need assistance completing a form, please call us at 800-228-5453.
  • Copy all forms for your personal records.
  • Find a Local Benefits Planning Office that accepts CalSTRS forms.
    • Forms may not be accepted at all locations. If “Forms drop-off” is not listed as a service offered at an office, select another office.
    • Form drop-off hours vary by location.

Walk-in assistance

Need help completing a form? Want to pick up hard copies of CalSTRS publications? Visit a Member Service Center for general assistance.

Important: Members are helped on a first come, first served basis and do not receive estimates or benefits planning sessions without a scheduled appointment.

Additional estimates

Have you attended a CalSTRS and Your Retirement or other benefits planning session in the last year? Have your circumstances changed and you only need an updated estimate? If so, call 800-228-5453 and select option 3. CalSTRS will prepare and mail an updated estimate. This service is provided in lieu of a benefits planning session.

Important: It can take 14-21 business days for your estimate to be mailed. This service is only available to members who are eligible to retire and previously attended a benefits planning session.