The San Diego Member Service Center is staffed by CalSTRS employees and located at:

9095 Rio San Diego Drive, Suite 350
San Diego, CA 92108

Hours of operation

We encourage you to use CalSTRS.com and myCalSTRS.com to take care of many of your account and information needs.

We are offering services at our member service center front counters Monday through Friday, 8 a.m. to 5 p.m. We are not able to provide retirement estimates or planning sessions as part of our front counter services. We can assist you with forms and answering general questions regarding your retirement. We are closed on state and federal holidays. 

We are available for member inquiries by calling 800-228-5453, between 8 a.m. to 5 p.m., Monday through Friday.

View all virtual services offered.

Member services

The San Diego office provides services to all CalSTRS members. Members may also submit payments here.

This Member Service Center provides:

• Workshops
• Benefit Planning Sessions by appointment
• General walk-in assistance
• CalSTRS publications and forms pick up
• Forms drop-off

For additional information about services provided, contact CalSTRS.

Arrival

CalSTRS is located on the 3rd floor.

Parking

A spacious parking lot offers complimentary parking.

Value to members

Providing members highly personalized services to plan, manage and enjoy their retirement drives CalSTRS decision-making.

The San Diego site was selected because of its concentration of members in the area.

The site offers:

• Convenient freeway access
• LEED certification
• State-of-the-art technology
• Quality education and benefits planning space

The site maintains the same environmental standards and energy efficiency that reflects CalSTRS’ commitment to California’s public educators and aligns business and technology changes to improve member services.