Notification of Death FAQ
Submit an online Notification of Death to report the death of a CalSTRS member, benefit recipient, option beneficiary or designated recipient.
You will need the following information to report the death of a CalSTRS member or benefit recipient:
- Full name
- Social Security number or CalSTRS Client Identification Number
- Date of birth
- Date of death
You can report the death of a CalSTRS member, benefit recipient, option beneficiary or designated recipient through the Notification of Death online form.
As the informant, you will need to provide the following information:
- Full name
- Your relationship to the deceased
- Mailing address
- Primary phone number
- Email address
Every device connected to the public Internet is assigned a unique number known as an Internet Protocol (IP) address. In order to ensure that the Notification of Death is valid and coming from a reliable source, CalSTRS must identify where the notification has originated.
If you are not the primary contact for the deceased, you must complete the alternate contact information section, so CalSTRS knows who to contact regarding the Notification of Death.
Yes, you can attach an electronic copy of the death certificate to the Notification of Death you submit online.
If you do not have an electronic copy on file, you can submit the death certificate to CalSTRS by U.S. Postal Service, fax or in-person delivery to a local CalSTRS benefits planning office.
P.O. Box 15275 MS 43
Sacramento, CA 95851-0275
Select the Browse button to browse and select the electronic death certificate stored on your personal computer. By selecting the Browse button, you will be able to upload and attach a copy with the Notification of Death you submit online.
If you do not have an electronic copy on file, you can submit the death certificate to CalSTRS by U.S. Postal Service, fax or hand-deliver a hard copy of the death certificate as a follow up to the Notification of Death you submit online.
The death certificate can only be attached at the time of the original Notification of Death submitted online. Once the Notification of Death has been submitted electronically, you must mail, fax or hand-deliver a copy of the death certificate to CalSTRS separately.
Once you complete all of the required fields and select the Submit button for Notification of Death, you will receive an immediate confirmation message sent to your email address.
If there is a benefit payable, a caseworker will contact the primary contact identified on the Notification of Death submitted online. The caseworker will review the information submitted and discuss next steps.